Blog Post: ToyLab's Augmented Reality for End User Feedback

The Augmented Reality Feedback Component (ARF Component or ARFC) is a tool used to present 3D models to users (both professionals and end-users), and to allow them to interact with toys early in the production cycle. This gives the manufacturers the advantage to get feedback and improve their product designs, saving them both money and time.

The ARFC consists of 3 different sub-modules: Augmented Reality system for model presentation and interaction, Voting and Feedback system for obtaining feedback from user, and Feedback Evaluation system, used by product owners for evaluating the results, so they can enhance their product designs.

The following figure represents the architecture of the component, showing in a clear way both the different screens as part of ARF user interface and the connectors to the core platform at application logic layer.

Image removed.

The ARFC component is used to allow users (Childhood Experts/End-Users, FabLabs, etc.) to send feedback to the owners/developers of a product on predefined 3D Models and product definition. In the ToyLabs Core Platform there’s the sub-module that allows product owners to upload Augmented Reality (AR) models, to define questions for the AR app users and to view and analyse the feedback of those users. Finally, the user can initialize the module from any Design or Prototype he (or his organization) owns, thus making it available in both the Design and the Prototype phases. To compliment the integration with the platform, an iOS application is provided.

The ARFC component from the End User’s (provider of feedback) perspective

The user opens the Toylabs mobile app. The login screen is presented. User has three options to authenticate (email, Facebook, google).

AR Login

After successful login, user is redirected to the main view of the app, where he can see a list of AR models (title, average rating, thumbnail). These include models that belong to (a) public products, (b) public designs or prototypes, (c) their own (or their organisations’) products and (d) designs or prototypes they are collaborating on. By tapping the top left button, user can sort the list by title, average rating or date.

 AR Gallery

After an AR-model of the list is selected, the user is presented with the details of that AR-model. User can download the AR-model file (or delete it).                                     

AR model screen

By tapping the “Open AR Camera” button, the camera of the phone is activated.The user can tap anywhere in the screen and the AR model will be placed in that place. The model is anchored to the specific point the user tapped, so the user can go around the model and observe it. If he taps on the already placed model, then it disappears. When user finishes observing the AR model, he taps the “Rate Model” button and he is presented with the questionnaire. User must rate 3 questions by selecting an amount of stars (1-5) for each question. Afterwards the user has the option to leave a comment and then tap submit.

In order to logout, user must go back to the main view and tap his profile pic in the top right corner. User is presented with his profile layout , in which he has the option to logout.            

 Stay tuned for our upcoming blogposts!!!